Let's make it right
Returns
If something's not right, we want to fix it.
Digital downloads
Digital products are final sale — once a file is downloaded, it can't exactly be un-downloaded. But if your file is corrupted or won't open, tell us and we'll get you a working copy right away.
Handmade goods
If your handmade item arrives damaged, broken, or just plain wrong, contact us within 14 days of delivery and we'll replace it or refund you — your choice.
Start a return
Email christina@shesthevibe.co or send a message through our Etsy shop with your order info and a photo of the issue if you can. We'll take it from there.